Folders, bulk actions and the trash
Group automations into folders, turn many of them on, off or move them in one go, and bring deleted ones back from the trash.
Last updated: September 30, 2026
Group automations into folders, turn many of them on, off or move them in one go, and bring deleted ones back from the trash.
Last updated: September 30, 2026
As the number of automations grows, the list gets long and finding the right row every time costs you minutes. Folders split the list by job, selection mode applies the same action to dozens of automations at once, and the trash brings back anything you deleted by mistake. This guide covers all three step by step.
⚠️ Note: Creating folders and moving automations needs edit rights. Bulk turning on/off and Delete forever need publish rights; without them those buttons are never drawn.
A folder is the only way to group automations, and it only organises the view: which folder an automation sits in does not change when it runs, who can see it or what it does. An automation can be in exactly one folder; if you never put it in one it counts as No folder.
Splits that work well in practice: by channel ("Instagram", "WhatsApp"), by job ("Sales", "Support", "Appointments") or by period ("Summer campaign", "Archive").
To rename it, edit the name on its row in the same box and press the tick (✓) beside it: you get a Folder renamed. notice. The tick stays disabled until the name actually changes.
To delete it, press the bin icon at the end of the row. The panel asks: "Delete the … folder? Its automations are not deleted; they stay without a folder." Once you confirm, the folder goes and its automations become No folder.
💡 Deleting a folder does not delete automations. If you really want a group of automations gone, trash them first and delete the folder afterwards.
A small fix needs no bulk action:
If the automation is already in a folder, No folder appears at the top of that list: choosing it takes the automation out of the folder.
You can do the same thing from inside the automation: the Folder field on the Settings tab (Automation settings).
When the same job applies to several automations, turn on selection mode:
In the normal list the bar carries these buttons:
In the trash view the bar only shows two buttons: Restore and Delete permanently.
⚠️ Note: A selection only covers the page on screen. Changing page, picking a folder or changing a filter drops the selection. To turn off 40 automations you have to work page by page.
The bulk notice sometimes gives three numbers: how many were updated, how many hit the plan limit, how many were skipped.
Hiding the buttons is courtesy, not security: even if someone without rights saw a button, the server runs the same check and counts that record as "skipped".
Deleting an automation does not remove the record straight away; it moves to the Trash. Open it by clicking the Trash row under the folder strip. Above the list you will see how many days until permanent deletion (30 days by default).
When an automation is trashed:
Opening a trashed automation shows an amber banner with a Restore button above the editor; the flow itself is read-only.
Choose Restore from the row menu or the amber banner. The notice reads Automation restored (off).: the automation returns to the list but it does not switch itself on. Going live is a deliberate step; when you are ready, press Turn on or press Publish in the editor.
Delete forever removes the automation beyond recovery. The confirmation says exactly what you lose: its versions and logs are deleted too. That means the whole publishing history (v1, v2, v3…), the session logs and the stats of that automation.
⚠️ Note: Permanent deletion cannot be undone and needs publish rights. If you are not sure you will never need a flow again, leave it in the trash; it sits there doing nothing until the period runs out.
A gym built six campaign flows over the summer. In September you want all of them off and archived:
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